COVID-19 INFO

Kelcher Optometrists update
20.05.2020
We are currently in the process of making the practice safe for reopening.
We have been undergoing staff training on PPE use and disinfection.
Your safety is our main priority and we will need to adopt a new working model when we reopen.
Currently routine eye exams are still suspended but we are performing essential repairs and have a locked door appointment policy for Emergency eye care.
We will update you as soon as we receive any NHS and government guidance on reopening!
Please call us if you have any eye emergency or essential eye concern.
Our emergency number is 07828 620039.
We hope to see you soon 👁
From the team at Kelcher Optometrists x

25.03.20

COVID-19 management and ongoing
peace of mind to all of our patients

As a practice we are closely monitoring the situation and receiving regular updates from Public Health England, NHS England, and our regulatory bodies as to how we should be conducting ourselves. We are adhering to all the current guidelines to allow us to continue to provide the best possible care to you and your family.
To reduce close contact between patients we have rearranged our waiting area chairs which are now spaced further apart and there is a barrier at the reception desk which we ask you do not lean over. We are asking that patients attending with children keep them next to them and don’t let them run around or touch frames that have been disinfected.

Eye examinations may take a little longer as we implement additional sanitising of equipment, regular disinfection of door handles, frequent cleaning of frames and sunglasses throughout the day and rest assured our teams are well-equipped with hand sanitiser.
Please use the hand sanitiser upon entering and leaving the building.
Our toilet facilities are for staff only during this time and ask that you respect this as we too are looking after our staff’s wellbeing as well as our patients.

Before attending the practice for your next appointment we would be grateful if you would review the most up to date government guidance – just click this link https://www.nhs.uk/conditions/coronavirus-covid-19/
Please call us to let us know if you wish to reschedule your booked appointment. We would be happy to schedule an alternative date for you.
We hope this message goes some way to reassuring you that we will still be here to look after your eyecare during the weeks ahead. Thank you for your support and best wishes to any of our patients if you are self isolating.